Frequently Asked Questions

Welcome to the Vibrissae FAQ. Below you’ll find answers to some of the most commonly asked questions about our nose hair wax kit, shipping, and orders.

If you don’t see your question here, feel free to contact us

Product & Usage

What comes in the Vibrissae Nose Hair Wax Kit?

Each kit includes pre-filled wax applicators, applicator tips, and easy-to-follow instructions for quick and clean hair removal.

Is the wax safe to use inside my nose?

Yes — Vibrissae is designed for safe nose hair removal. Always follow the included instructions for a safe and effective experience.

How long do the results last?

Most users experience smooth results for up to 5 weeks, depending on individual hair growth.

Can I reuse the applicators or leftover wax?

No – Vibrissae was designed for single use as it’s best for hygiene.

Is the product cruelty-free?

Yes, our wax formula is cruelty-free and not tested on animals.

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 24 hours before shipping.

Where do you ship from?

All orders ship from our manufacturing facility in Neenah, Wisconsin, United States via the USPS.

Do you ship internationally?

At this time, we ship only within the United States. However, Vibrissae is available on Amazon and ships to Canada.

How can I track my order?

Once your order ships, you’ll receive an email with tracking details so you can follow your package’s progress.

Payments & Returns

What payment methods do you accept?

We currently accept all major credit cards.

Can I return or exchange a product?

Due to the personal and hygienic nature of our products, all sales are final. If your item arrives damaged or incorrect, please contact us at
admin@myvibrissae.com for assistance.

What if my order arrives damaged?

We’ll make it right. Please email photos of the damage and your order number within 7 days of delivery.